Frequently Asked Questions
CCTV stands for Closed Circuit Television. It is a security system where one or more cameras are connected to a recording device (NVR or DVR).
CCTV cameras are used to monitor and protect homes and businesses against theft, vandalism and other security threats. You can view live or recorded footage remotely through your smartphone, tablet or computer.
Choosing the right CCTV cameras and security system can be difficult, especially with so many options available.
Our team can help you select a suitable system based on your property, security requirements and budget. We offer a range of CCTV packages, and you can contact us for advice on the best solution for your needs.
Our engineer will arrive at your property on the scheduled date and time.
They will advise you on camera positioning and cable routing before completing the installation with minimal disruption to your property. Once installed, the system will be configured and tested to ensure everything is working correctly.
Our qualified engineers aim to keep all cabling as neat and discreet as possible.
Where practical, we conceal cables alongside existing wiring, pipes or suitable fittings. In some cases, cables may need to remain visible, but we always aim to ensure they are installed neatly and professionally.
Yes. You can view live and recorded CCTV footage through an app on your smartphone or tablet. Your CCTV recorder must be connected to the internet, and your mobile device will also need an internet connection for remote viewing.
Recording duration depends on the hard drive capacity, number of cameras and recording settings.
A 1TB hard drive may provide several weeks of footage depending on the system configuration. If you require longer recording periods, a larger hard drive may be available.
Most CCTV recorders are configured to automatically overwrite the oldest footage when the hard drive becomes full.
This allows the system to continue recording without manually deleting older videos, provided overwrite recording is enabled.
Yes, a CCTV recorder can be installed in a loft, provided there is suitable electrical power, ventilation and access for maintenance.
Depending on the installation, additional network cabling or equipment may be required. Our engineers can advise on the most suitable location.
For remote CCTV viewing through a mobile app, a reliable internet connection with sufficient upload speed is important.
The speed required depends on the number of cameras, video quality and system configuration.
We normally recommend connecting the CCTV recorder to your broadband router using a network cable for a reliable connection.
If the recorder is installed away from the router, alternative networking solutions may be possible. Additional equipment may be required depending on your property.